Plan VEO: AI applied to the management of optical aid for minors
System for the General Council of Colleges of Opticians-Optometrists and the Ministry of Health that manages grants for the purchase of glasses and lenses for minors under 17 years of age throughout Spain.
We had a significant backlog of applications; the incorporation of AI tools allowed us to catch up and reduce operating costs by 60%.
To manage a national aid programme with over 400,000 applications and a €46M budget for 2026: massive documentary review of invoices, authorisations, and diagnoses, with guarantees and traceability.
Application management platform with AI integrated into various back-office processes: automatic review of invoices, authorisations, and diagnoses, data analysis, and automation of review steps, maintaining human control over decisions.
Over 400,000 applications managed with a budget of over €46M for 2026, with automated review processes and drastically reduced management times.
Expansion of automatic application scoring, proactive anomaly detection, and internal assistants for the management team.